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Beta Community Support Engineer
Odpowiedz na ogłoszenieThe product we are working on is the biggest community-based navigation app, complex web-services and other solutions related to it. The web and mobile apps handle information at massive scale and extend well beyond the search giving people and companies a lot of new useful options. Here you’ll be a part of a skilled international team, working on an app with>100 mln users!
Responsibilities:
- Monitoring and debugging Beta community bug reports, suggestions and forum posts
- Releasing Beta-staged versions to the community via Centercode
- Identifying important and critical issues to track and report about to internal teams
Requirements:
- High level English speaker — be able to write and communicate verbally in proficient English, using technical and testing related terminology
- 1+ year in Technical Support or 1+ year in manual QA
- Familiarity with bug tracking systems and test management tools
- Task oriented — able to deliver quickly on tight schedules and deadlines, and must be able to adapt to frequent changes in requirements
Nice to have:
- Experience in software QA methodologies and practices with emphasis on the Mobile world (Android and iOS)
- Experience utilizing log files to debug and analyze issues
- Experience in operating test tools and conducting analysis of test data
- Good understanding of Client-Server architecture
We offer:
- Great international team of professionals (Kyiv, Warsaw, Tel Aviv, New York);
- Compensation package (20 paid vacation days, paid sick leaves), flexible working hours;
- Work with cutting edge technologies;
- Medical Insurance;
- English courses with a native speaker, yoga, paid tech training and other activities for professional growth;
- Hybrid work mode (∼3 days in the office);
- International business trips;
- Comfortable office
If your qualifications and experience match the requirements of the position, our recruitment team will reach out to you in a week maximum. Please rest assured that we carefully consider each candidate, but due to the amount of applications the review and further processing of your candidacy may take some time.
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