CRM Business Analyst
technologies-expected :
- Microsoft Dynamics
- CRM
technologies-optional :
- Microsoft Power BI
- SharePoint
about-project :
- As Business Analyst in Dynamics CRM team, you will have the opportunity to operate in a highly innovative context, on challenging projects with technologically advanced end-to-end solutions. You will have the opportunity to improve of our customers' business implementing IT solutions that provide the competitive advantage every company needs. Within our work environment, you will develop and apply your knowledge on the Microsoft Dynamics 365 platform, also using the various tools and frameworks of the Microsoft ecosystem such as DevOps, TFS, Project, Visio, Office 365, Project.
responsibilities :
- Translate business requirements into CRM business solutions, leverage CRM workflow technology to automate business processes
- Determine, in collaboration with business and IT stakeholders, patches and upgrades needed to the CRM system in order to meet evolving business requirements
- Identify key stakeholders for requirements gathering; document requirements and validate against scope
- Contribute to requirements management, including approval, communication, traceability, and re-use
- Contribute to transfer of functional requirements to development and test team members
- Stay informed on updates and new releases in CRM technologies
- Educate end users on CRM functionality, as needed
requirements-expected :
- Fluent Polish and English, both verbal and written
- Proven practical experience on the various modules of the MS Dynamics CRM 365 Customer Engagement platform, most preferable Sales and Marketing, Customer Service, Field Service modules
- Knowledge of the Customization part of the MS Dynamics CRM 365 Customer Engagement platform (data model configuration, views, forms, advanced search, dashboard, workflow, business rules, etc. )
- Proficient user of Microsoft tools such as Excel, Visio, PowerPoint, Word, Sharepoint
offered :
- Career/development path – every employee has his/her Career Advisor/Mentor
- Private health care (including dental package) in Luxmed for you and your family
- Remote/hybrid work – you choose!
- Access to Microsoft certifications, training budget and e-learning platforms (Pluralsight, Rosetta Stone etc. )
- Mybenefit program
- Free massages in Kraków and Wroclaw office
- Chill rooms at the offices: table football, game console, board games
- Private life insurance in UNUM
- We participate in charity programs: Szlachetna Paczka, Business Run
- Sports section on the Strava: Poland Club | Avanade Poland Running on Strava
- Free Parking
- Company events (Team outings, Meetups) - check our Instagram! https://www.instagram.com/avanadepoland/
benefits :
- private medical care
- life insurance
- remote work opportunities
- flexible working time
- integration events
- dental care
- corporate library
- no dress code
- coffee / tea
- drinks
- employee referral program
- charity initiatives
- access to professional training and courses
Bądź pierwszy, który ubiega się o to miejsce pracy!
-
Dlaczego szukać pracy na HitPraca.pl?
Subskrybuj oferty pracy
Codziennie nowe oferty pracy Możesz wybierać z bardzo szerokiej gamy ofert pracy - naszym celem jest posiadanie jak najszerszej oferty pracy Otrzymuj nowe oferty e-mailem Bądź pierwszym, który odpowie na nowe oferty pracy Wszystkie oferty pracy w jednym miejscu (od pracodawców, agencji pośrednictwa pracy i innych portali) Wszystkie usługi dla kandydatów do pracy są bezpłatne Pomożemy Ci znaleźć nową pracę