Customer Service Specialist with Hungarian and English
Join our team at Foundever!
Are you looking for a job in a dynamic environment where you can develop your skills and gain experience in the outsourcing and consulting industry? We are a leading company employing 1, 500 great people across Poland (Warsaw, Gdańsk, and remote work), and now we are looking for you to join our team!
Location: Remote work
Your daily tasks:- Providing logistical support related to customer orders;
- Ensuring the highest level of customer service (Chat/Email/Phone);
- Adhering to company policies and procedures, maintaining quality standards;
- Performing daily tasks efficiently and on time;
- Achieving quality goals related to calls and customer satisfaction.
- Language: Fluent in Hungarian (B2) and English (B2);
- Great personal manners, empathy, and attention to detail;
- Motivation and eagerness for growth;
- Access to broadband internet via Ethernet cable;
- Stable internet connection with a minimum speed of 40 Mb/s download and 20 Mb/s upload.
- Ability to prioritize and plan;
- Independence and the ability to work with minimal supervision;
- Problem-solving skills;
- Attention to detail;
- Interpersonal skills.
- Type of contract: Employment contract;
- Working hours: Monday - Friday 9:00-17:00;
- Basic salary + quarterly bonus;
- Work environment: Remote work from anywhere in Poland.
- Subsidies for glasses and vacations, employee referral program, vouchers for various occasions (Christmas, Children's Day, etc. );
- We offer private Medicover insurance and psychological support;
- Multisport card and internal Everbetter program promoting a healthy lifestyle;
- Professional development through training and international cooperation.
Don't wait! We are looking forward to your application!
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