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Customer Success Engineer - Cloud/Security area
Odpowiedz na ogłoszenieCustomer Success Engineer - Cloud/Security area
About the role
You are the primary technical engineer, acting as an internal and customer-facing trusted advisor, responsible for the successful implementation, product adoption, and operationalization of our Client.
Responsibilities:
- Become a technical authority on the Client's Security platform, to understand the customer’s technical requirements and communicate complex, technical Cloud Security concepts
- Serve as the primary technical point of contact for enablement and value realization across multiple personas within the customer’s organization
- Drive product implementation, adoption, and long-term value as customers progress through their journey milestones
- Perform quality assurance in the final stages of the Software Development Lifecycle by validating product releases and enhancements
- Cultivate customer trust by sharing expertise in the operationalization of product and best practices in the cloud
General areas of experience:
- CSPM: Cloud Security, Cloud Infrastructure, Cloud Networking, Compliance, CIEM / IAM
- CWPP: Vulnerability Management, Compliance, DSPM
- Foundational experience with one or more of the following: AWS, Azure, GCP, OCI, Alibaba
- Working knowledge of: Containers, Kubernetes
- Working knowledge of: APIs, API Security
- Working knowledge of: CI/CD Pipelines, IaC, SDLC
- Scripting Background in: Bash, Python, Powershell
Requirements:
- 3+ years of experience in roles similar to: Cloud Security Engineering, Customer Success Engineering, Post Sales Solutions Engineering, or Technical Account Management
- 1+ years of experience in Cloud technologies
- Common traits: fast learner, natural curiosity, love of technology, self-driven, detail oriented, communicative, customer focused
Benefits:
- Work in a highly professional team with a friendly community spirit and supportive environment
- Health insurance in Luxmed (after the end of the probationary period)
- Additional compensation benefits
- Flexible working hours – we care about you (!) and your output
- Equipment provision
- Partially compensated educational costs (for courses, certifications, professional events, etc. )
- English and Polish classes 2 times a week (online)
- Bright and memorable corporate life: corporate parties, gifts to employees in honor of live events, weekly pizza Fridays
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