💡 Polecam: Zobacz również podobne oferty pracy, z których na pewno coś wybierzesz.
Customer Success Manager with English and German (Microsoft MW Teams Phone)
Odpowiedz na ogłoszenieresponsibilities :
- Support the Increase in Teams Phone Enabled Usage (PEU)
- Generate pipeline and target a percentage of committed pipeline is completed w/in quarter, in accordance with the KPIs
- Partner inbound/outbound lead sharing
- Cosell with select operators & Sis
- Identify opportunities for Unified Agreement expansion to support MW workloads
- Work with key account team members (ATU, STU, CSAM, CSA, and Partner to understand current account status
- Lead solution discovery to capture customer need & value (ie. Workshop)
- Identify compelling moments, illustrate technology, and confirm customer intent.
- Identify business objectives, sponsors, and establish regular ROB cadence with account teams, customer, & deployment partner
- Understand technical environment; Orchestrate across Microsoft and Partner resources to build technical case and mitigate technical blockers
- Identify deployment needs (POC/Pilot) & resources (FT, Unified, Partner), create deployment plan w/ Microsoft and Partner, and secure investment (Partner, Unified, ECIF, etc. )
- CRM Hygiene
- Provide weekly insights and measured feedback regarding the Voice of the customer to allow this motion can be expanded and have the desired impact
requirements-expected :
- Professional:
- 2-6+ years sales or customer success experience with technical pre and post sales and technical consulting architecture experience.
- Accredited with MS-900 Certification. Preferred Accredited MS-700.
- Level 250 technical proficiency.
- In-depth technical expertise and ability to synthetize its complexity to audiences of different levels.
- Teams Phone knowledge
- Ability to collaborate across key account team members (AE, CSA, Scale CSM/Architect, PDM, Partner).
- Foresees and addresses potential technical blockers of consumption.
- General understanding of Teams Platform capabilities
- Track record of building deep technical relationships with senior IT experts in large or highly strategic accounts
- Executive Level presentation skills. Strong interpersonal skills, excellent oral, written, and verbal communications skills. Ability to successfully communicate with contacts via the phone, email, and video.
- Desire to work in a cooperative environment where one’s growth potential is supported by one’s abilities and attitude.
- Achievement and success-driven personality motivated by performance rewards for exceeding annual sales goals through strategic sales leadership and strong cross-business collaboration.
- Solid time management skills and ability to work independently or under supervision with a high level of integrity.
- Understanding MS and Partner Ecosystems.
- Fluent English and German
- Technical:
- Advanced knowledge of the IT industry, with the capacity to learn and retain knowledge about individual products and business solutions quickly and accurately.
- Broad knowledge of consultative/complex technical sales, deployment projects, architecture, design, and implementation.
- Demonstrated knowledge of identity, authentication, security, privacy, and compliance for cloud and hybrid solutions.
- Deep domain expertise in cloud infrastructure solutions (i. e. Windows and Linux IaaS, SAP, BCDR, Security, Management, Storage, Networking, OSS, containers and Infra as code technologies).
- Experience using Microsoft Office Suite applications, Dynamics CRM or other CRM experience is a bonus.
- Passion for cloud technologies and changing the world.
- Education:
- Preferred: Bachelor’s degree in business, Computer Science, or Information Technology, Engineering, or experience in related field.
offered :
- Hybrid and flexible working mode
- Using foreign language and new technology solutions daily, cooperating with various global Clients
- Constant support and clear development path from your first day at office – dedicated Buddy, who will help you in adjusting to the new workplace
- Focus on your strengths and continuous feedback enable fast professional growth, as well as new skills building by various online and classroom trainings
- Inclusion and diversity in practice: truly multicultural environment; we support LGBT, people with disabilities and parents. In our culture of equality, people are truly valued for their differences and free to be who they are
- A flexible approach that allows an appropriate work-life balance where sports activities, outings, volunteering initiatives are part of our regular day-to day life
- Commitment to reducing our environmental impact in terms of carbon, water, and waste across Accenture facilities and in the communities in which we work and live by joining different initiatives
- Full work comfort – private medical care, life insurance, access to My Benefit platform, bonuses for referring new employees
benefits :
- sharing the costs of sports activities
- private medical care
- life insurance
- remote work opportunities
- integration events
- no dress code
- coffee / tea
- leisure zone
- extra social benefits
- shopping coupons
- sharing the costs of tourist services
- sharing the costs of tickets to the movies, theater
- employee referral program
- charity initiatives
-
Dlaczego szukać pracy na HitPraca.pl?
Subskrybuj oferty pracy
Codziennie nowe oferty pracy Możesz wybierać z bardzo szerokiej gamy ofert pracy - naszym celem jest posiadanie jak najszerszej oferty pracy Otrzymuj nowe oferty e-mailem Bądź pierwszym, który odpowie na nowe oferty pracy Wszystkie oferty pracy w jednym miejscu (od pracodawców, agencji pośrednictwa pracy i innych portali) Wszystkie usługi dla kandydatów do pracy są bezpłatne Pomożemy Ci znaleźć nową pracę