💡 Polecam: Zobacz również podobne oferty pracy, z których na pewno coś wybierzesz.
Customer Support Specialist with English
Odpowiedz na ogłoszenieabout-project :
- In our new project, we value the unique backgrounds, experiences, and perspectives. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. Even if you’re a close but not exactly match with the description, we hope you’ll still consider applying.
responsibilities :
- Develop an in-depth knowledge of our client’s platform.
- Provide high-quality product support for customers, partnering with them to effectively resolve their issues through email, chat, and phone.
- Communicate thoughtfully to provide answers to questions for both technical and non-technical end users while also supporting a wide range of technologies.
- Diagnose software issues and resolve escalated customer complaints engage using established processes.
- Provide support & guidance on non-technical related questions (e. g: marketing, sales, other e-commerce setup questions)
- Communicate thoughtfully and effectively with all customers.
- Document troubleshooting and problem resolution steps.
requirements-expected :
- A thoughtful communicator who is excellent at communicating through a variety of channels that require both written and verbal skills.
- Passionate about creative problem solving for customers and end users.
- Self-motivated, eager to learn and thrive in a collaborative environment.
- Capable of adapting quickly to changing priorities
- Experience with or able to quickly pick-up:
- - Microsoft Office Suite, G-Suite, Google Sheets, PowerPoint, Zendesk, and Salesforce
offered :
- Full-time employment contract or civil contract with flexible working hours – the choice is yours!
- Dive into our comprehensive paid training program and emerge as a customer support legend!
- Enjoy a rich social package that includes MyBenefit cafeteria, private medical care, and life insurance – because we care about you!
- Embrace the freedom of work with no dress code – pajamas, anyone?
- Spread the love and earn extra rewards through our epic employee referral program – because great talent deserves to be rewarded!
benefits :
- sharing the costs of sports activities
- private medical care
- life insurance
- flexible working time
- integration events
- no dress code
- leisure zone
- employee referral program
- charity initiatives
Bądź pierwszy, który ubiega się o to miejsce pracy!
-
Dlaczego szukać pracy na HitPraca.pl?
Subskrybuj oferty pracy
Codziennie nowe oferty pracy Możesz wybierać z bardzo szerokiej gamy ofert pracy - naszym celem jest posiadanie jak najszerszej oferty pracy Otrzymuj nowe oferty e-mailem Bądź pierwszym, który odpowie na nowe oferty pracy Wszystkie oferty pracy w jednym miejscu (od pracodawców, agencji pośrednictwa pracy i innych portali) Wszystkie usługi dla kandydatów do pracy są bezpłatne Pomożemy Ci znaleźć nową pracę