Delivery Manager
responsibilities :
- Deliver and lead business and IT transformation projects, with focus on platform migrations, cloud journeys, regulatory changes and digitalization in banking, capital markets and/or insurance
- Strategically and operatively manage a given set of accounts, ensuring successful and long-term relationships
- Oversee a team of business & technical stakeholders and functional & technical leads to facilitate the successful completion of project deliverables
- Advise clients on the base of a deep understanding of their key issues and targets.
- Elaborate and propose creative, effective and efficient solutions, aiming to exceed clients’ expectations
- Develop and maintain robust relationships with clients, acting as the primary point of contact, and ensuring continuous client satisfaction
- Identify and capitalize on opportunities to expand business within client accounts, aligning with the client's strategic goals and driving additional revenue streams
- Lead contract negotiations, ensuring favorable terms for both client and company, and manage ongoing contract commitments and compliance
- Establish selected delivery assets based on the capabilities available in the international competence centres and innovation labs of GFT
- Work together with GFT delivery partners according to the respective collaboration models and ensuring the best possible solution for the client
- Develop, lead and motivate strong, sustainable and high-performing consulting delivery teams
- Support the executive board in implementing strategic business development and delivery excellence initiatives
- This role requires frequent business trips to Lodz and Warsaw
requirements-expected :
- 7+ years of combined experience in client management and project delivery within an IT consultancy environment, particularly in financial services
- Experience in managing at a higher level such as with the client, third party vendors, executive steering committees, board of directors, etc.
- Previous leadership experience in large-scale IT project/program management
- Strong background in financial services with an understanding of industry-specific challenges, regulatory requirements, and technological trends would be a significant advantage
- Strong IT background with good knowledge of agile and/or DevOps delivery methodologies
- Advanced analytical and problem-solving skills, able to solve complex problems with effective and efficient solutions
- Excellent communication skills, able to liaise with and influence internal and external stakeholders
- Exceptional ability to build and maintain strategic relationships, negotiate effectively, and resolve conflicts
- Ability to make own decisions – high level of autonomy
- Outstanding oral and written communication skills both in English and Polish
- Professional approach to work, strong sense of responsibility and ownership
- Determination, proactivity, ambition, teamwork, positive attitude
offered :
- Working in a highly experienced and dedicated team
- Competitive salary and extra benefit package that can be tailored to your personal needs (private medical coverage, sport & recreation package, lunch subsidy, life insurance, etc. )
- Contract of employment
- Company car
- On-line training and certifications fit for career path
- Free on-line foreign languages lessons
- Regular social events
- Access to e-learning platform
- Ergonomic and functional working space with 2 monitors
benefits :
- sharing the costs of sports activities
- private medical care
- sharing the costs of foreign language classes
- sharing the costs of professional training & courses
- life insurance
- fruits
- integration events
- dental care
- fuel allowance
- corporate library
- video games at work
- coffee / tea
- drinks
- parking space for employees
- leisure zone
- extra social benefits
- meal passes
- pre-paid cards
- sharing the costs of tickets to the movies, theater
- employee referral program
- charity initiatives
- recreation package
- lunch subsidy
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