IT Application Support Engineer
In Cyclad we work with top international IT companies in order to boost their potential in delivering outstanding, cutting edge technologies that shape the world of the future. For our client, programming outosuricng company we are looking for IT Application Support Engineer.
IT Application Support Engineer
Numer referencyjny: #1962
Miejsce pracy: Gdańsk
- Location: 100% remotely
- Type of employment: COE or B2B contract with rate up to 80 PLN NET/H or 13k PLN gross/monthly
- Project: Clinical research and surveys
- Level: Junior/Regular
- Project language: English
- Working hours: Business working hours
Your role:
- Resolving reported incidents by identifying the source of the problem and providing effective solutions
- Collaborate with the product team to continuously improve solutions, services and processes
- Diagnosing and troubleshooting application and server issues, including administering servers in Linux environments on AWS
- Communicate with customers to communicate solutions or action plans in a clear manner
Requirements:
- Fluent level of English (B2+/C1)
- Minimum of 1-2 years of hands-on experience providing application and server technical support, including troubleshooting
- Knowledge of server administration in AWS-Linux environments is essential
- Basic knowledge of Groovy programming or languages such as Java, JavaScript and HTML
- Ability to create database queries using SQL
- Automation of application deployment and management using Shell and Ansible scripts would be an asset
We offer:
- B2B contract with range up to 80 PLN NET/H or COE contract with salary around 12-13k PLN gross/monthly
- 90% remote job (you have to visit office in Ponań/ Berlin one to three times/yearly)
- A friendly and informal working atmosphere
- Flexible working hours ( you can start your shift between 7-10 A.M.)
- Additional benefits: MultiSport card, LuxMed medical package, Group Life Insurance, training budget (2000 PLN/yearly)
- Trips and integration meetings (skis, boards, quads, dinners)
- A well-coordinated team that is always at your disposal and happy to help you
- Participation in trainings and conferences.
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