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IT Support Agent with Spanish
Odpowiedz na ogłoszenieresponsibilities :
- Imagine that your friend works for a big pharmaceutical company. In their daily job, they develop new medicines and record research results in a special application on the company laptop. One day, they can’t access this application, so they take a phone and call IT Support Line.
- Your job would be to answer such phone calls and solve this kind of issues. We will equip you with all necessary tools and knowledge so you will be able to help those end users like your friend.
- You will troubleshoot over phone, chat or e-mail. over the phone. In case you won’t be able to handle it on your own, you will have a team of colleagues to always back you up.
requirements-expected :
- Very good knowledge of Spanish and English
- Willingness to take first steps in IT
- Can-do-it and problem-solving attitude
- The ability to talk to anyone and cooperate with a team
- Basic IT skills (Microsoft products, internet, hardware devices etc. ) or a technically oriented mind
- Readiness to work in a 24/7 shift pattern.
benefits :
- sharing the costs of sports activities
- private medical care
- life insurance
- no dress code
- parking space for employees
- extra social benefits
- redeployment package
- employee referral program
- charity initiatives
- access to courses e. g. Excel, VBA, RPA, Customer Care
- unlimited access to Udemy Business
- free chat/call with a therapist
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