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O365 & M365 Operations Consultant
Odpowiedz na ogłoszenietechnologies-expected :
- PowerShell
- Active Directory
- Office 365
- M365
- Exchange
- SharePoint
- ServiceNow
- Remady
about-project :
- Our client is a global technology consulting and digital solutions company that enables enterprises across industries to reimagine business models, accelerate innovation, and maximize growth by harnessing digital technologies. The company has 90, 000+ employees across the globe.
- We are seeking a skilled O365 & M365 Operations Consultant to join our client's team in Krakow or Warsaw. The ideal candidate will be fluent in English and German and have a strong understanding of Office 365 services and applications and experience with M365 Admin Center, Exchange Online, SharePoint Online, Teams Administrator, and OneDrive.
responsibilities :
- Providing timely and accurate resolution of technical issues experienced by the Users.
- Must be able to demonstrate a customer-first approach to support
- Identify and escalate severe issues, which could cause production impact
- Managing Active Directory
- Solving any issues with Microsoft Windows and Office 365
- Understanding of Mobile Operating Systems (Android/iOS)
- Troubleshooting problems with Laptop/Desktop/Tablet
- Mobile Device Management
requirements-expected :
- Fluent in English and German
- At least 3 years of experience managing Office 365 environments
- Strong understanding of Office 365 services and applications
- Experience with M365 Admin Center, Exchange Online, SharePoint Online, Teams Administrator, and OneDrive
- Knowledge of PowerShell scripting for Office 365 administration
- Familiarity with security and compliance features in Office 365
- Hands-on experience working in ITSM tools like Service Now, Remedy, etc.
- Operational experience with handling incidents, migration, and support for O365, MS Office products, MS teams
- Working knowledge of remote troubleshooting, desktop support, incident, and Service request management
- Experience in Mobile device management, mail configuration, application troubleshooting
- Understanding ITIL concepts, monitoring, and MS exchange would be an added advantage
- Excellent customer service skills
- Knowledge of Mobile Device Management
offered :
- Private medical care for employees and their families at Lux Med.
- Guaranteed 26 days of vacation per.
- Reimbursement for glasses (in the amount of PLN 400, once per 3 years).
- Access to a benefit cafeteria system on the Worksmile platform (worth PLN 175 per month).
- Life insurance.
- Possibility of development, various free pieces of training or courses with the possibility of receiving certificates.
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