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Office365 Operations Consultant - Project Manager
Odpowiedz na ogłoszenietechnologies-expected :
- SharePoint
- PowerShell
responsibilities :
- Responsible for the project involving enterprise M365 and O365 operations
- Responsible for handling incidents, migration and support for O365, MS office products, MS teams
- Provide support for M365 Admin Centre, Exchange Online, SharePoint Online, Teams Administrator, and OneDrive.
- Providing timely and accurate resolution of technical issues experienced by the Users.
- Create and maintain relevant project documentation such as project charter scope project plans status reports and operational checklists
- Ensure deployed solutions are compliant with Enterprise Technology and Security Standards
- Assist with procurement necessary to acquire goods and services to facilitate the project
requirements-expected :
- Language Proficiency: German – Mandatory & English
- German speaking candidate
- Detailed knowledge of enterprise M365 and O365 operations
- Operational experience with handling incidents, migration and support for O365, MS office products, MS teams
- Working knowledge remote troubleshooting, desktop support, incident and Service request management
- Experience is Mobile device management, mail configuration, application troubleshooting
- Understanding ITIL concepts, monitoring and MS exchange would be added advantage
- Excellent verbal and written communication skills
- Excellent customer service skills
- Excellent attention to detail and procedure interpretation
- 3+ years of experience managing Office 365 environments
- Strong understanding of Office 365 services and applications
- Experience with M365 Admin Centre, Exchange Online, SharePoint Online, Teams Administrator, and OneDrive
- Knowledge of PowerShell scripting for Office 365 administration
- Familiarity with security and compliance features in Office 365
- Create and maintain relevant project documentation such as project charter scope project plans status reports and operational checklists
- Provide presentations as necessary to MassIT customers agency staff and management including use of MassIT tools to maintain current information
- Ensure deployed solutions are compliant with Enterprise Technology and Security Standards
- Assist with procurement necessary to acquire goods and services to facilitate the project
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