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Salesforce Administrator
Odpowiedz na ogłoszenietechnologies-expected :
- Salesforce
- SQL
responsibilities :
- Providing end-user support as 2nd/3rd line (for internal Deloitte employees) through ServiceNow
- Monitoring and acting on support activities related to the Kantata application
- Develop and deploy declarative changes based on business requirements while ensuring minimal disruption and proper documentation
- Effectively manage work items related to change management and collaborate with stakeholders when necessary
- Perform critical updates and regular health checks to ensure system stability
- Conduct regular checkups to identify and resolve interface run errors
- Manage Kantata jobs through the application launcher and investigate and resolve job errors
- Perform metadata extension to configure the system
- Providing effective professional mentoring to junior employees
- Actively contribute as a participant in sprint workshops, providing valuable insights
- Update technical interfaces and documentation as required
requirements-expected :
- Thorough knowledge of Salesforce and potentially Kantata data models, with in-depth knowledge of Salesforce platform technical capabilities
- Minimum of 2-3 years of experience in a related technical capacity
- Demonstrate experience working with relational databases and understanding data interdependence
- Experience with common system integration methods and technologies such as Web services, SOAP, JSON, REST, APIs, XML, SSO, SQL, and SOQL would be an additional asset
- Excellent problem-solving and troubleshooting skills
- Strong attention to detail and accuracy
- Effective communication and collaboration abilities
- Ability to work independently and as part of a team
- Master’s or Bachelor's degree in Computer Science, Information Systems, or a related field
- Proven ability to meet deadlines and manage multiple tasks simultaneously
offered :
- Stable job in multinational company based on employment contract
- Working in flexible hybrid model - partially from home and the office
- Great opportunity for professional development (individual training plan, soft skills and technical trainings, access to modern training platforms e. g. Udemy for Business, LinkedIn Learning)
- Structured onboarding process and Buddy program for new joiners
- Open and friendly organizational culture based on the pillars of well-being and diversity & inclusion
benefits :
- sharing the costs of sports activities
- private medical care
- sharing the costs of foreign language classes
- sharing the costs of professional training & courses
- life insurance
- remote work opportunities
- flexible working time
- fruits
- integration events
- corporate sports team
- coffee / tea
- leisure zone
- extra social benefits
- employee referral program
- additional paid 2 days off
- 2 days off for charitable activities
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