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Senior Operation M365 Analyst
Odpowiedz na ogłoszenieresponsibilities :
- Manage and support enterprise M365 and O365 environments, ensuring smooth operations and quick resolution of issues.
- Handle incidents and service requests related to O365 and MS Office products using ITSM tools like ServiceNow or Remedy.
- Perform migrations and upgrades within the O365 suite, ensuring minimal disruption to end-users.
- Collaborate with various teams to ensure the stability and performance of M365 services.
- Provide regular updates and reports on the status of operations and incidents.
requirements-expected :
- Minimum 3 years of experience in M365/O365 operations.
- Detailed knowledge of enterprise M365 and O365 environments.
- Operational experience in handling incidents, migrations, and support for O365, MS Office products, and MS Teams.
- Hands-on experience with ITSM tools such as ServiceNow or Remedy.
- Strong communication skills and ability to work collaboratively in a team environment.
- Proficiency in the German and English language is required.
offered :
- Competitive salary based on experience.
- Professional growth and career advancement opportunities.
- Dynamic and collaborative work environment.
- 26 days of annual paid leave
- Extensive training programs and skill enhancement courses
benefits :
- sharing the costs of sports activities
- life insurance
- flexible working time
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