Support Engineer ICT
Salary 40. 800 - 57. 600 EUR per year
Requirements:
- - A completed MBO level 4 education in an IT-related field.
- Experience with Office 365, Azure, and Microsoft Modern Desktop Enterprise.
- At least 6 years of work experience as a Support Engineer at a technical service or helpdesk.
- Knowledge of Remote Desktop Server environments and/or Windows 10 environments.
Responsibilities:
- - Answering various customer queries, including MDM, MFA, and conditional access issues.
- Developing structural solutions for recurring incidents.
- Monitoring common tickets in the knowledge base and documenting solutions.
- Engaging the tech lead (3rd line) for more complex issues.
Technologies:
- Azure
- ICT
- Support
- Office 365
- Windows
- Cloud
More:
At Proxsys, we believe every day offers a new opportunity to provide our customers with the best IT experience. With technologies such as large customer environments, Office 365, and shared environments, no day is the same. As an ICT Support Engineer, you will be the first point of contact for our customers. You will face the challenge of answering various customer queries, from MDM and MFA to conditional access issues. Your focus will always be on ensuring the optimal customer experience. With your service-oriented attitude, extensive ICT knowledge, and strong communication skills, you know exactly how to best assist the customer.Our offer for you includes a competitive salary ranging from €3400 to €4800, unlimited budget for professional growth, travel expenses reimbursement, 25 days of annual leave, necessary equipment for work, excellent work-life balance with telecommuting options, various additional allowances, and exciting team activities.
If you are ready to be part of the Proxsys team and are enthusiastic about this opportunity, apply today! If you have any questions or want to learn more about this role, feel free to contact us.
Bądź pierwszy, który ubiega się o to miejsce pracy!
-
Dlaczego szukać pracy na HitPraca.pl?
Subskrybuj oferty pracy
Codziennie nowe oferty pracy Możesz wybierać z bardzo szerokiej gamy ofert pracy - naszym celem jest posiadanie jak najszerszej oferty pracy Otrzymuj nowe oferty e-mailem Bądź pierwszym, który odpowie na nowe oferty pracy Wszystkie oferty pracy w jednym miejscu (od pracodawców, agencji pośrednictwa pracy i innych portali) Wszystkie usługi dla kandydatów do pracy są bezpłatne Pomożemy Ci znaleźć nową pracę