System Support Engineer with Dutch
responsibilities :
- Ensure the stability, performance, and security of the company's systems.
- Monitor system health, troubleshoot issues, and implement corrective actions.
- Provide technical support to end-users, addressing system-related queries and issues.
- Diagnose and resolve hardware, software, and network problems.
- Configure and optimize system settings to ensure optimal performance.
- Implement system upgrades and enhancements to meet evolving business needs.
- Implement and enforce security measures to protect systems and data.
- Ensure systems comply with industry standards and regulations.
- Maintain accurate and up-to-date documentation for system configurations, procedures, and troubleshooting guides.
requirements-expected :
- Bachelor’s Degree (Electronics, Mechanical, Computers or Biomedical Engineering is nice to have).
- Relevant experience in servicing and troubleshooting medical devices, electronic, and electro-mechanical devices.
- Knowledge of basic security concepts and best practices.
- Recent service experience in the troubleshooting and repair of IT and complex electronic systems preferred.
- Knowledge of Salesforce, ServiceMax, PC/software, LIS, networking, and database management is highly desired.
- Effective communication and customer service skills, including technical writing and the ability to manage complex technical conversations via telephone.
- English & Dutch language proficiency is required.
offered :
- Attractive salary.
- Stable job offer – employment contract.
- Various trainings (initiating, soft skills).
- Possibility of development in a new project.
- Benefits (Insurance, Luxmed, Multisport, additional vacation days).
benefits :
- sharing the costs of sports activities
- private medical care
- sharing the costs of professional training & courses
- extra leave
- Free access to our award-winning learning platform
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